Century 21 Full Realty Services Testimonials

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Frank was extremely helpful in the sale of our home from start to finish.

He assisted with finding the right craftsmen to help us best show our home. He continually kept in contact all through the showing and offer process so we we always aware of what was happening. He was always available to answer any queations we had and would periodically stop by just to check on us. Even after the sell of our home he has maintained contact and has even helped us find a realtor to assist in the purchase of our new home. He is a hard working, concientious individual and we loved having him by our side during the process.

Tracey Renney

Elena can’t thank you enough for all your wonderful help in the sale of my Hemet house.

You were more like a great friend who took me by the hand & walked with me & explained everything step by step. I can’t say how wonderful the experience has been and I really appreciate how you handled all negotiations.

Bonnie Lobdell

We made a great decision having Tom & Connie Fratto Carroll as our Realtors!

They always had our best interest at heart and helped us every step of the way! Can’t thank you both enough, and will refer anyone / everyone looking to buy or sell a home your way!

Josh and Carrie Hubby

Tom and Connie listed my house in Aug of 2018 and had it sold in two weeks!

They are both fantastic, couldn't have asked for a nicer couple to do business with. They treated me like family from day one, going way above and beyond with helping me stage the house, make small repairs or just general help to get it ready to show. But it didn't stop there, they even helped me pack up a number of large items that I just couldn't handle by myself. Who knows of another realtor that does that?? I can't say enough good things about Tom and Connie and I will be recommending them to all my friends, relatives and neighbors.

Susann Clifford

I would like to commend one of your agents - Steve Kosta - for the fantastic job he did with our home purchase.

We first contacted him a year ago knowing we would be moving to California from Connecticut. He kept in touch with us throughout the year. The process of buying our home here was very trying due to some bank and seller missteps, but Steve was there helping us through at every stage. Steve is totally professional and a pleasure to work with. His vast experience and knowledge were critical to us finalizing on the home we wanted. His quick response to any questions were stress-relieving. I would wholeheartedly recommend him to anyone. A satisfied buyer

Joe Cwirka

Elena Vineyard is a highly competent, thoroughly professional agent.

She was amazing through every aspect of the sale throughout the process. This was a highly emotional sale for our family selling our parents' home. She was extremely patient in dealing with 4 siblings. She laid out a professional "game plan" to handle advertising, marketing, showing and offer presentations. Once the offers started coming in, she presented them all with pros and cons and made solid recommendations. Her communication through the entire process was timely, courteous and patient. She ensured that the process was a smooth transaction from start to finish. We would highly recommend Elena to family, friends, or anyone looking to buy or sell a house. She is very good at what she does, goes well above and beyond expectations, and makes you feel like family. Thank you so much Elena!! Lorraine Ferguson & family

Lorraine Ferguson

Elena, I just wanted to thank you for everything you've done for me.

I couldn't have gone through this process without you! Thank you for all the beautiful gifts! We are very happy. I would love to have you over for a glass of wine sometime if you are free. You know, it's been a difficult time this last couple of years ... or more ... for us and I feel that you were heaven sent to me. Again, thank you so much for everything!”

Helen Clark

We had a wonderful experience buying our home and using Tom and Connie as our realtors.

They were there for us during the whole process, always keeping us updated and looking out for our best interest. We would highly recommend them for all your real estate needs!

Nick and Nancy Adelizi

Melissa was referred to us by someone after we had a bad experience with our previous Realestate agent.

The very first day we met her she got to know us personally to ensured she knew what we were looking for when it came to our home. As being a first time home owner in a very competitive market it was getting difficult and we were losing all hope. But, Melissa never lost hope and sure enough got us our perfect home. Melissa made our experience a memorable one!

Daniela Rodriguez (first time buyer)

Positive: Professionalism, Quality, Responsiveness, Value Melissa Grasso is a unique blend of passionate and compassionate; she was passionate enough to enthusiastically leave no stone unturned regarding the real estate transaction, while remaining compassionate enough to be very attentive to our wants and needs throughout the process.

We feel as though she was heaven-sent to help us make this important life transition go as smoothly as possible. We COULD NOT recommend her services MORE highly!

Brett Hill (Seller)

To Whom It May Concern, This letter is written to recognize and recommend the outstanding service, professionalism, and most importantly, the expertise of Scott Steele as a real estate professional.

Having purchased a number of homes in the area over the years, I recognize the differences between excellent, average, and mediocre performance. From my experience with Scott, he has demonstrated excellent customer focus and service, excellent market knowledge, an amazing work ethic, and genuine personal and professional integrity. I highly recommend Scott for your consideration as your real estate professional. I had the great pleasure to work with Scott in securing the house of my dreams just a few months’ time. Scott provided me with personal attention and service that exceeded my expectations, and he worked tirelessly with me to find the home that met my needs. He was always available to talk with me, e-mail me, and/or text message with me regarding anything related to my search. Is there a better testimony to Scott's stated commitment to do what it takes to meet the needs of his clients? Scott is a person of high ethical, moral, and professional standards, which is reflected in his work. As such, his outstanding client focus and personal service, impressive market knowledge, work ethic, and high level of integrity served me well. Scott has earned my highest recommendation as a Realtor, and as a result, I would highly recommend Scott Steele for your consideration as your real estate professional and welcome any contact at (xxx) xxx-xxxx. Sincerely, Joshua Grieve

Joshua Grieve

Melissa was so helpful on the sale of the house and any concerns about people looking at the house or workers she helped out with them .

..always willing to be there for the whole prossess

John Mansfield (seller)

If you are sincerely looking for real estate professionals who are extremely knowledgeable, thorough and all about customer service excellence, you really should talk to Tom & Connie Carroll Realtors.

..you won't be disappointed!

Marilyn Rebman

Best realtor EVER!

I cannot say enough good things about Cyndi Risco. She is not only a great realtor but a wonderful, kind, caring person. We recently listed my Mom's house in Temecula on a Tuesday and on Wednesday had 4 offers, two of which were $15,000 higher than the asking price. We accepted an offer and closed in a timely manner. Cyndi did everything that she could to make everything go smoothly, which it did. She is knowledgeable and always available for questions, etc. She kept us updated on a daily basis. I highly recommend Cyndi as your realtor. K Review submitted by Karin C. (seller) on 27 Oct 2020

Karin Carlstedt

Positive: Professionalism, Quality, Responsiveness, Value We cannot possibly rate Melissa Grasso high enough!

She is professional, responsive and very knowledgeable. We got the best response on selling our home due to her experience and knowledge of the current market.

Barb Smith (seller)

My husband and I struggled to decide if we wanted to purchase a home or vacant lot.

Elena Vinyard was patient and supportive through our entire home buying process. She did what she could to help us make a decision and feel confident about it. I would recommend Elena to any friends or family in the market to purchase a home or land because she went above to help us find our forever home (vacant land actually). She was there every step of the way to make this process as easy and stress free as possible for us. Corinna Rodriguez, Nuevo, California

John & Cora Rodriguez

Dear Prospective Homeowners: It is our immense pleasure to recommend Scott Steele as a real estate agent for any individual or family searching for the ideal home for their unique situation.

We were comfortable in our small two-bedroom townhouse until the birth of our sons. We were still fine for a while until they became toddlers, one room was grossly inadequate and small children need a safe outdoor space. We needed a larger home with a yard and fast! Scott had an initial meeting with us and took diligent notes regarding our specific needs in a single family home as well as our budgetary limitations. He is highly talented technologically and made excellent use of the relevant search engines and real estate databases to quickly find us a variety of homes for sale in the best school districts. He did not waste our time with homes that were out of our price range or not in line with our needs. A master with the contract negotiations, Scott came up with a deal that was good for us and made the seller happy as well. Throughout this home buying process, he also managed to sell our townhouse for an excellent price, especially in the current market situation. There is nothing that escapes Scott’s attention when it comes to property for sale in this area. We found Scott to be a highly attentive agent, almost as if we were his only customers, although we know that was not the case. He returned all phone calls and emails the same day. We never felt neglected or unimportant. He is also highly personable with an engaging personality. Scott was honest about some minor changes that we needed to make in our townhouse to attract buyers quickly, and his advice worked like a charm. We are pleased to recommend Scott Steele to anyone looking to buy or sell a home. He is hands down the best in the business in our opinion and if we ever need to move again he will be our first choice in real estate agents. If you want to discuss our experience in more detail please feel free to contact either one of us at (555)-555-5555 or by email at [email] Regards, The Hafliger Family

Eric & Jaime Hafliger

Positive: Professionalism, Quality, Responsiveness, Value Melissa is a very very great real estate agent.

She is on top of everything. Any questions you need to ask she will always try her best to answer. She never gives you an answer like I don’t know. She will find someway to answer it for you. If your thinking of becoming new homeowners and don’t know what agent to go with I highly recommend Melissa. Always keeping in touch with you and goes out of her way if any last minute houses show up for you that you would like to see.

Joel Almada ( first time buyer)

To Whom It May Concern: We just want to send our compliments to our realtor, Scott Steele, for the great job he did in selling our Grandpa Snortys’ home.

Selling our grandpa’s house after he died was not something we looked forward to doing but we knew it had to be done. Just the thought of going through all of our grandpa’s belonging and trying to figure out what to do with it all was overwhelming as well as emotional. When Scott met with us for the first time he was so friendly, professional and compassionate. We immediately took a liking to him and knew he was the one we wanted to sell our grandpa’s house. He was able to look at the house and give us an idea of what need to be done to get the house ready for the market. Scott then gave us a guideline to accomplish what needed to be done so that we could have the house ready to sell by the end of May, prime selling time. He also provided us recommendations on who to hire for the minor repairs on the house, yard work, cleaning and staging of the house. Once everything was done, the house looked fantastic. With most of us working full time and leading busy lives, Scott also took the time to show up for all of the inspection appointments as well as the repair and yard work appointments. He made sure everything was done exactly the way it should have been done. Scott even made sure that the garbage cans were at the curb on garbage collection days! We were very impressed when Scott was able to sell the house after one weekend of it being on the market. We want to let ReMax know that Scott held our hand through the whole process of selling the house and we are happy that the family that bought the house really found it as special as our grandpa thought it was. He went above and beyond what any other realtor would have done for us. The Snortland – Moore family wants to say thank you to Scott Steele for the excellent job and service that was provided and hope that someday we may meet again. If ANYONE needs to hear about the services provided by Scott Steele, you may contact me anytime at (619) 955-3773! Sincerely, Suzanne Moore

Suzanne Moore & Family

My husband & I have had several real estate dealings with Tom & Connie & they all have been very positive & professional.

I recommend them to anyone who is looking for a realtor.

Steve and Luanne Schonder

Omg , If your Lucky, You will get this Beautiful Person to help you looking for your new home.

I recommend her with everything I have - You can trust this sweet, but extremely talented and caring about what u want.She will be the one to find and fight for your new life home , then she is always there for you.A Very rare Talent in theese Times,Use Melissa Grasso to find your next home .June 12, 2020

Pamela Lane Schreiber (buyer)

If you are looking for someone you can trust, Frank Donley is the man!

My wife and I used his services and he helped us sell our home for above asking price before it even hit the market. He also helped us purchase a beautiful new home to raise our family. Frank is a hard-charger and is extremely knowledgeable in this business. His customer service is second to none and he goes above and beyond his duties. If you want the best available service in real estate, use Frank Donley.

Luke Tabor

"“Elena and Lalie, thank you both for all of your help and expertise for me and my family.

I am truly thankful that you helped to save us! Wishing you and your family a very Happy Thanksgiving!”"

Sheryl & Greg Wade

Melissa was professional and goes the xtra mile.

Energetic and caring . This girl is a hard worker and strives to satisfy. Give her a try ; you won’t be sorry ! Thank you for your devotion , patience and perky personality . May you sell many houses !

Manuel Sigler (buyer)

Melissa not only sold my home for more than I was asking she also helped me purchase another home in the area I wanted to live and within my budget.

She gives the Red Carpet treatment all the way

Deana Belli (seller /buyer)

The easiest real estate transaction I have ever been apart of.

Great communication through the process. We will definitely be using him as our future agent, Thanks Frank!

Lisa Frainee

Positive: Professionalism, Quality, Responsiveness, Value I would have given Melissa 10 stars if available.

She was an exceptional realtor for us and would definitely hire her again without a doubt. She works hard for her clients and is extremely professional in all her dealings. Not only was she able to sell our home in two days, but she was able to find us our new forever home at a great deal. I would highly recommend Melissa for your future real estate agent.

April Meinzer (seller and buyer)

She is the best salesperson I ever meets

Jose Jacobo (buyer)

Tom and Connie are all about their clients.

They go above and beyond to get you what you’re looking for. To help you any way they can. To protect your interests. They know what they are doing. Highly recommend Team Carroll!

Cherina Jaeger

It was a pleasure to work with Mel.

She kept us informed every step of the way. She made the sell of our home smooth. She even watched our cats😻 I recommend her highly trust me you will not be disappointed.

Susan Schweinfurth (seller)

Melissa Grasso was an exceptional real estate agent and I would highly recommend her.

She gives great customer service and goes the extra mile for all her clients. She was able to sell our home in two days and got us into a new home that marked all our boxes at a great deal. She was extremely responsive to all our questions and made us feel protected in both the sale of our home and purchase of our new one. She was amazing.

April Meinzer (buyer and seller)

There is no other realtor I would deal with besides Frank Donley!

He helped me and my family get into the perfect house. Very communicative and willing to do whatever it takes to get the job done. Truly the best there is around the inland empire!

Brocton Fricker

"“Elena Vineyard was always prepared and informed with every home we toured.

We looked for 3 months until we finally found the ONE. She was upbeat and still professional the whole time we looked for our house. The escrow went perfect because she had all the paperwork finished and submitted before it was even due. Elena was great to work with and if I ever decide to buy another piece of property I will definitely ask her to be our realtor.”"

John and Kathy Sullivan

Melissa was thorough and thoughtful!

She was there for us every step! She was available and more then willing to go the extra mile! Would recommend!!

Chelsea (buyer)

He is very knowledgeable, motivated, and professional.

He genuinely cares for the interests and concerns of his clients. He constantly stays in touch while going through the process and negotiated with our interests as his guide.

Mike Renney

She is amazing!

I feel like I have a new best friend. I never had to wait more than 5 minutes for a response to my questions. She explains everything so well I never had to worry if I did anything right. We were a little challenging. We sold in CA to move to AZ. In this challenging market, she never missed a step!

Kelee Dossey (seller)

Melissa has been wonderful always answered my calls was very professional and help me with whatever issues I had I really do appreciate her work I highly recommend her

Joe Gauthier (seller)

To Whom it may concern: Hi my name is Stella and I would like to tell you about our experience working with our real estate agent Betty Manrique.

My husband Will and I met Betty at an open house. She very attentive and informative from the beginning. After a follow-up call and a meeting at our house, we quickly knew we wanted to work with her. She showed the confidence and industry knowledge that we needed in someone selling our house, as well as the care and kindness we wanted in someone handling our home. Betty goes out of her way to make sure your house is ready to sell. She has been very helpful and responsive the entire time. She keep us informed and protect our family's interest. She has exceeded our expectations in all levels. We highly recommend working with Betty for a reliable and caring realtor in your home selling and buying endeavor. Thank you, hope you find dream home Best Regards Stella and Will

Stella Pak and Will Ha

"“Elena is a great realtor.

I was the first house she sold. She put up the sign and flyers and started showing the house right away. She sold my house in 7 days and escrow moved fast. She also got us full asking price. If you want the best realtor ever use Elena she is a hard worker and very professional.”"

Janet Slate

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